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About
us
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At Cheshire East Citizens
Advice Bureau North we can
help you sort out your
money, legal and other problems. We can give you free, confidential,
impartial and independent information and advice
on a wide range of subjects to everybody regardless of age, race,
religion,
gender, disability or
sexuality. And it’s not just advice. We campaign
for change using your experiences to influence local and
national policymakers and service providers to improve policies and
services which aren’t working.
Cheshire East Citizens Advice Bureau North is a
member of the national
charity Citizens Advice , which produces
and
updates AdviserNet (the web-based system we use to advise clients) and
sets quality standards for our advice, training, equal opportunities
and accessibility in the bureau.
We are an accredited, Quality Marked partner of
the Community Legal
Service.
Please note this service is intended for people
who live or work within
the northern part of Cheshire East that used to be the Borough of
Macclesfield. If you do not live in the area we
cover, you can search for the contact details of your
local CAB here 
How
to find us and times of service
Aims
and principles
More
information about our policies, advocacy service and history
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Latest News
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Information
Kiosk
You might find our new Info Kiosk
website helpful. It features links to government, charity and other
organisations' websites as well as the Citizens Advice "AdviceGuide"
website, grouped into categories that might help you to solve
your problem. It has a similar structure to the touch screen Information Kiosk
recently installed in the Macclesfield bureau reception.
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How
to find us and times of service
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Our main office Macclesfield
CAB is in Sunderland
House,
Sunderland Street, Macclesfield SK11 6JF. This is the building opposite
Waters Green Medical Centre and is about 50 yards past
Macclesfield Railway Station, on the same side of Sunderland Street as
the station. MAP
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Drop-in Assessment and Advice:
- Monday 9.30am to 12.30pm
- Tuesday 1.00pm to 3.30pm
- Wednesday 9.30am to 12.30pm
- Thursday 9.30am to 12.30pm
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Telephone AdviceLine Assessment
- Monday to Thursday 9:30am to 4pm
Friday 9:30am to 1pm
- Assessment: 08-444-111-444
- Assessment from a mobile: 0300-3300650 and be
prepared to
supply a local landline number e.g 01625-123456 to indicate your
location.
- Recorded information is also available on these
lines at
any time of day or night.
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Appointments:
- Only available after assessment, so
ring 08-444-111-444 or visit the drop-in to determine the best way we
can
help you.
- Monday 1pm to 4pm
- Tuesday 9:30am to 1pm
- Wednesday 1pm to 4pm
- Thursday 1pm to 4pm
- To cancel an appointment please ring
01625-432847
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Alternatively click here for details
of our e-mail advice
service.
An
additional local telephone advice line is available Monday to
Thursday 9:30am to 4pm on 01625-426303 if staff are available. Our
advisers are volunteers and we regret that there may not always be
one available in which case you will hear the ansaphone, but
this
is in addition to our 08-444-111-444 AdviceLine service detailed above.
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Outreach
Sessions are held
at the following
locations
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Knutsford CAB
St Johns Wood Millennium
Community Centre, Longridge, Knutsford WA16 8PA MAP
Drop-in and Telephone: Monday, Wednesday and Friday from 10am
to 12.30pm
Telephone 01565 651310
Appointments on request
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Colshaw
Farm
Riverside Housing Association, 35 Appleton Walk, Colshaw Farm, Wilmslow
SK9 2HN
Drop-in: Thursday 10am to 1pm
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Poynton
Civic Hall
Off Park Lane, Poynton SK12 1GP
Drop-in: Tuesday 9.30am to 12.30pm
& Thursday 11am to 12.30pm
Appointments: Thursday 9:30 & 10.15 (Ring
01625-872238)
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Alderley
Edge GP Surgery
16 George Street, Alderley Edge, SK9 6EJ
Appointments on last Wednesday of the month 1pm to 4pm.
Service for
patients of the medical practice and
appointments are booked via the surgery on 01625-584545
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Wilmslow
United Reformed Church
Chapel Lane, Wilmslow SK9 1PR
Drop-in: Monday 9.30am to 12.30pm
(Please use church entrance that faces Alderley Road)
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Aims
and principles
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The Citizens Advice service aims
- to ensure that individuals do not suffer
through lack of knowledge of their rights and responsibilities or of
the services available to them, or through an inability to express
their needs effectively;
and equally
- to exercise a responsible influence on the
development of social policies and services, both locally and
nationally.
Advice provided by the Citizens Advice service is
free, independent, confidential, and impartial, and available to
everyone regardless of age, race, religion, sex, disability, sexuality
or nationality.
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More
information about our policies and history |
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Our Policies
on Equal Opportunities, Quality and the Environment
Advocacy
Service for Mental Health
Brief History
of the Citizens Advice Service
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