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About us

Macclesfield Wilmslow and District Citizens Advice Bureau Building Photograph

At Cheshire East Citizens Advice Bureau North we can help you sort out your money, legal and other problems. We can give you free, confidential, impartial and independent information and advice on a wide range of subjects to everybody regardless of age, race, religion, gender, disability or sexuality. And it’s not just advice. We campaign for change using your experiences to influence local and national policymakers and service providers to improve policies and services which aren’t working.

Cheshire East Citizens Advice Bureau North is a member of the national charity Citizens Advice An external link opening in a new window., which produces and updates AdviserNet (the web-based system we use to advise clients) and sets quality standards for our advice, training, equal opportunities and accessibility in the bureau.

We are an accredited, Quality Marked partner of the Community Legal Service.

Please note this service is intended for people who live or work within the northern part of Cheshire East that used to be the Borough of Macclesfield. If you do not live in the area we cover, you can search for the contact details of your local CAB at the Citizens Advice website An external link opening in a new window.

How to find us and times of service
Aims and principles
More information about our policies, advocacy service and history

How to find us and times of service


Our main office Macclesfield CAB is in Sunderland House, Sunderland Street, Macclesfield SK11 6JF. This is the building opposite Waters Green Medical Centre and is about 50 yards past Macclesfield Railway Station, on the same side of Sunderland Street as the station. MAP An external link opening in a new window.

Drop-in Sessions:
  • Monday 9.30am to 12.30pm
  • Tuesday 1pm to 3.30pm
  • Wednesday 9.30am to 12.30pm
  • Thursday 9.30am to 12.30pm
  • Friday 10am to 1pm
Appointments Only:
  • Monday 1pm to 4pm
  • Tuesday 10am to 1pm
  • Wednesday 1pm to 4pm
  • Thursday 1pm to 4pm
  • Appointment: 01625-432847
Telephone Advice:
  • Monday to Thursday 10am to 4pm
  • Advice: 01625-426303

Outreach Sessions are held at the following locations

Knutsford CAB
St Johns Wood Millennium Community Centre, Longridge, Knutsford WA16 8PA MAP An external link opening in a new window.

Drop-in and Telephone: Monday, Wednesday and Friday from 10am to 12.30pm

Telephone 01565 651310

Appointments on request

Handforth Library
The Green, Wilmslow Road, Handforth, Wilmslow SK9 3ES MAP An external link opening in a new window.

Drop-In: Monday 9.30am to 12pm
A gateway service offering self help support materials and limited advice.

Appointments at other times arranged via the main bureau

Poynton Civic  Hall
Off Park Lane, Poynton SK12 1GP

Drop-in: Wednesday 11am to 2pm
   & Thursday 11am to 12.30pm

Appointments: Thursday 9:30 & 10.15 (Ring 01625-872238)

Colshaw Farm
Riverside Housing Association, 35 Appleton Walk, Colshaw Farm, Wilmslow SK9 2HN

Drop-in: for Colshaw residents
Thursday 10am to 1pm

Alderley Edge GP Surgery
16 George Street, Alderley Edge, SK9 6EJ

Appointments on last Wednesday of the month 1pm to 4pm. Service for patients of the medical practice and appointments are booked via the surgery on 01625-584545


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Aims and principles

The Citizens Advice service aims

  • to ensure that individuals do not suffer through lack of knowledge of their rights and responsibilities or of the services available to them, or through an inability to express their needs effectively;

    and equally
  • to exercise a responsible influence on the development of social policies and services, both locally and nationally.

Advice provided by the Citizens Advice service is free, independent, confidential, and impartial, and available to everyone regardless of age, race, religion, sex, disability, sexuality or nationality.

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More information about our policies and history

Our Policies on Equal Opportunities, Quality and the Environment

Advocacy Service for Mental Health

Brief History of the Citizens Advice Service

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Cheshire East Citizens Advice Bureau North, Sunderland House, Sunderland St.,
Macclesfield SK11 6JF - Charity no.1128265 Company no.6816600