About us

At Cheshire East Citizens Advice Bureau North we can help you sort out your money, legal and other problems. We can give you free, confidential, impartial and independent information and advice on a wide range of subjects to everybody regardless of age, race, religion, gender, disability or sexuality. And it’s not just advice. We campaign for change using your experiences to influence local and national policymakers and service providers to improve policies and services which aren’t working.

Cheshire East Citizens Advice Bureau North is a member of the national charity Citizens Advice , which produces and updates AdviserNet (the web-based system we use to advise clients) and sets quality standards for our advice, training, equal opportunities and accessibility in the bureau.

We are an accredited, Quality Marked partner of the Community Legal Service.

Please note this service is intended for people who live or work within the northern part of Cheshire East that used to be the Borough of Macclesfield. If you do not live in the area we cover, you can search for the contact details of your local CAB here

How to find us and times of service
Aims and principles
More information about our policies, advocacy service and history

• Monday 9.30am to 12.30pm
• Tuesday 1.00pm to 3.30pm
• Wednesday 9.30am to 12.30pm
• Thursday 9.30am to 12.30pm

• Monday to Thursday 9:30am to 4pm
  Friday 9:30am to 1pm
• Assessment: 08-444-111-444
• Assessment from a mobile: 0300-3300650 and be prepared to supply a local landline number e.g 01625-123456 to indicate your location. 
• Recorded information is also available on these lines at any time of day or night.

• Only available after assessment, so ring 08-444-111-444 or visit the drop-in to determine the best way we can help you.
• Monday 1pm to 4pm
• Tuesday 9:30am to 1pm
• Wednesday 1pm to 4pm
• Thursday 1pm to 4pm
• To cancel an appointment please ring 01625-432847

Poynton Civic  Hall
Off Park Lane, Poynton SK12 1GP

Drop-in: Tuesday 11am to 2pm
   & Thursday 11am to 12.30pm

Appointments: Thursday 9:30 & 10.15 (Ring 01625-872238)

Alderley Edge GP Surgery
16 George Street, Alderley Edge, SK9 6EJ

Appointments on last Wednesday of the month 1pm to 4pm. 
Service for patients of the medical practice and
appointments are booked via the surgery on 01625-584545

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The Citizens Advice service aims

• to ensure that individuals do not suffer through lack of knowledge of their rights and responsibilities or of the services available to them, or through an inability to express their needs effectively;
  
  and equally
• to exercise a responsible influence on the development of social policies and services, both locally and nationally.

Advice provided by the Citizens Advice service is free, independent, confidential, and impartial, and available to everyone regardless of age, race, religion, sex, disability, sexuality or nationality.

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Our Policies on Equal Opportunities, Quality and the Environment

Advocacy Service for Mental Health

Brief History of the Citizens Advice Service

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